Hospitality

Background music is everywhere. From the grocery store to the gas station, you can use background music to energize, soothe, and create a welcoming atmosphere. But it’s not just played for ambiance. In fact, some reports show that upbeat music played in retail stores encourages spending.  In hotels, background music sets the mood for your…

If you’ve ever dreamed of your property reaching the same level as the ones listed on Forbes’ roundup of best hotel rooms around the world, this list is for you. In-room hospitality technology trends, such as the ones listed here, can help you save money, attract more guests, and give guests more of what they…

If you’re in hospitality, you’ll need to keep up with the latest technology trends, hotel publications, and buyer’s guides being published. Nowadays there are a lot of great hospitality technology publications out there, which can get a little overwhelming to sort through. This roundup will help you narrow down your options.  Here you’ll find well…

Next generation hospitality technology is already changing the way we feed guests, market properties, and even enter rooms. Here are some ways to use hospitality technology innovations and stay on the cutting edge of the latest trends.  16 Creative Ways Hoteliers Can Incorporate the Latest Hospitality Technology Innovations Learn how to use these cool tools,…

With the rise of bleisure travel, remote working, and the gig economy, many hotels are seeing more travelers than ever who want to work from their space. Gone are the days when the most important parts of the hotel were the guest rooms. Instead, travelers are spending time in areas that were previously transient: lobbies,…

Hotels and venues are complex to run, advertise, and market. But the right tools can help improve all aspects of the process. From increasing up-sells to providing high-tech guest experiences, the award-winning hospitality technology providers listed below have all your bases covered. First though, let’s cover why this software is so critical. What is hospitality integrated…

If you’ve read our CRM buying guide or our blog, you already know that your CRM system can help you segment your audience, boost SMERF sales, manage your sales team, and even automate your marketing. Most hotels find that their CRM system is a powerful tool for top-of-the-funnel sales and marketing. What you may not…

Hotel guests today are not easy to please. With every guest craving a personalized experience, and ready to share their opinions on social media, hotels have really had to step up their design game. So how can you take advantage of the latest design trends and please your guests without breaking the bank? One possibility…

People dislike lines—especially long ones. Whether it’s at the grocery store, the airport, or the DMV (the scene of notoriously endless lines), waiting can make people impatient and cranky. This has clear implications for customer satisfaction at hotels, particularly during group check-ins. Research from Cornell’s School of Hotel Administration examined how long a wait was…

Millennials desire experiences—over things. Travel and adventure are priorities for this generation. But Millennials aren’t traveling the same way, on the same timeline, with the same technology, or with the same expectations as their parents. Why is the Millennial market important to hotels?  According to the Pew Research Center, the Millennial generation— born between 1981…