Hospitality
15 Must-Attend Hospitality Conferences for Industry Professionals in 2021
2020 was a really hard year for everyone — including those in the hospitality and events industries — and many businesses are just beginning to emerge with thoughts of “normalcy” in 2021. While many of 2020’s conferences and trade shows were canceled or postponed, 2021 is looking like it might be a bit more normal.…
Read More7 Winning Trade Show Booth Design Ideas
It can be a challenge to come up with high ROI trade show booth design ideas that work. And 10×10 booths in particular present even more complexity because of their size. But they are a popular and cost-effective option you can use to make your property stand out. This is why we’ve compiled some creative ideas for…
Read MoreThe Essential Guide To Picking The Best Background Music For Hotels
Background music is everywhere. From the grocery store to the gas station, you can use background music to energize, soothe, and create a welcoming atmosphere. But it’s not just played for ambiance. In fact, some reports show that upbeat music played in retail stores encourages spending. In hotels, background music sets the mood for your…
Read MoreFriday Finds: 16 Hospitality In-Room Technology Trends
If you’ve ever dreamed of your property reaching the same level as the ones listed on Forbes’ roundup of best hotel rooms around the world, this list is for you. In-room hospitality technology trends, such as the ones listed here, can help you save money, attract more guests, and give guests more of what they…
Read MoreTech Thursday: 25 Hospitality Technology Publications Every Industry Professional Needs to Read
If you’re in hospitality, you’ll need to keep up with the latest technology trends, hotel publications, and buyer’s guides being published. Nowadays there are a lot of great hospitality technology publications out there, which can get a little overwhelming to sort through. This roundup will help you narrow down your options. Here you’ll find well…
Read MoreTech Thursday: Inside the Latest Hospitality Technology Innovation
Next generation hospitality technology is already changing the way we feed guests, market properties, and even enter rooms. Here are some ways to use hospitality technology innovations and stay on the cutting edge of the latest trends. 16 Creative Ways Hoteliers Can Incorporate the Latest Hospitality Technology Innovations Learn how to use these cool tools,…
Read MoreFriday Finds: How to Create Hotel Workspace to Boost Revenue
With the rise of bleisure travel, remote working, and the gig economy, many hotels are seeing more travelers than ever who want to work from their space. Gone are the days when the most important parts of the hotel were the guest rooms. Instead, travelers are spending time in areas that were previously transient: lobbies,…
Read MoreTech Thursday: 23 Award-Winning Hospitality Technology Providers That Drive Growth
Hotels and venues are complex to run, advertise, and market. But the right tools can help improve all aspects of the process. From increasing up-sells to providing high-tech guest experiences, the award-winning hospitality technology providers listed below have all your bases covered. First though, let’s cover why this software is so critical. What is hospitality integrated…
Read MoreTech Thursday: 7 Creative Ways to Gain More Referrals with a CRM
If you’ve read our CRM buying guide or our blog, you already know that your CRM system can help you segment your audience, boost SMERF sales, manage your sales team, and even automate your marketing. Most hotels find that their CRM system is a powerful tool for top-of-the-funnel sales and marketing. What you may not…
Read MoreWednesday Wisdom: 5 Ways Modular Furniture Unlocks the Potential of Event Space
Hotel guests today are not easy to please. With every guest craving a personalized experience, and ready to share their opinions on social media, hotels have really had to step up their design game. So how can you take advantage of the latest design trends and please your guests without breaking the bank? One possibility…
Read MoreWednesday Wisdom: 7 Simple Ways to Reduce Hotel Operating Costs While Sustaining Customer Service
In the hospitality industry, customer service is the name of the game. This fact represents both a challenge for hotels to meet and an opportunity that hotels can maximize. The challenge, of course, is in controlling costs while keeping customer service high. It’s as true in hospitality as it is in any industry: bad service…
Read MoreMotivation Monday: 8 Strategies to Improve the Hotel Group Check-In Process
People dislike lines—especially long ones. Whether it’s at the grocery store, the airport, or the DMV (the scene of notoriously endless lines), waiting can make people impatient and cranky. This has clear implications for customer satisfaction at hotels, particularly during group check-ins. Research from Cornell’s School of Hotel Administration examined how long a wait was…
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