Posts by Social Tables
Back to School: 5 Hotel Management Courses That Give You the Edge
From changes in technology to trends in the industry, the face of hospitality is changing every day. So if you’re going to be a leader in the workforce, you can count on one thing: You always have to be learning. That’s why we’ve rounded up five online hotel management courses that can help you get…
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Robots in Hotels: 6 Hotel Brands Leading the Way
In the hotel industry, sometimes it feels like the future is now. Why? Many of the leading hotel brands have started using robots to improve the guest experience. In fact, a few have been testing it for some time. And that has led to the dawn of the robot bellman, the robot butler, and the…
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How to Incorporate a Cohesive Event Theme in 8 Easy Steps
Any event held in a one-of-a-kind venue with delicious catering will be appreciated. However, events can be so much more than that. Weaving in a meaningful event theme is an effective way to deliver a message. Here are eight easy steps to incorporate a cohesive theme into an event. [Tweet “Weaving in a meaningful event…
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What are the Benefits of Boutique Hotels vs. Chain Hotels?
There are some pretty substantial differences between boutique hotels vs. chain hotels. Oftentimes, these can be seen in the benefits and service offerings. Location, facilities and amenities, and venue space also serve as the main differentiators. Here, we’ll show you the main benefits (and downsides) of boutique hotels vs. chain hotels. [Tweet “The main differentiators…
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Robotics in Hospitality: How Will It Impact Guest Experience?
Most hotel guests are accustomed to dealing with human members of staff. But robotics in hospitality are becoming more and more prevalent, aimed at improving guests’ experience. How is this being achieved? Across the world, the use of robotics in hospitality is commonplace, but which areas of the guest experience are affected? [Tweet “Robotics in…
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10 Tips for Effective Email Communication in the Event Planning Process
As planners, we live and die by our email inboxes. The irony is, even with so many productivity tools for every task out there, collaboration in event planning still involves email communication. We’re touching base with everyone including our teams, clients, venue managers, and vendors. To properly leverage this powerful medium and turn it into…
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What Can We Learn About Guest Experience from Hilton’s Connie Robot?
As far as human to human experience goes, have we delved as deep as possible? While many would answer no, it appears that specific industries disagree. As such, robots are leaping from manufacturing to businesses like hotels, with one such device being the Connie Robot from Hilton Hotels. Offering a service with a smile, followed…
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How to Create Engaging Hotel Twitter Ad Copy That Really Converts
The Twitter world moves fast. The average shelf life of a tweet is about four times shorter than a post on Facebook. This really doesn’t give you much time to make an impact on your audience “ or to make sure your investment in Twitter ads is worthwhile. So, if you want to create a…
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What Does Voice Search Mean for the Future of Hotels?
From the cheapest flights to the best hotels, to the must-see sights at our destination, we are definitely no strangers to typing our vacation queries into Google to find what we’re looking for. But, with the development of digital assistant technologies such as Apple’s Siri, Amazon’s Alexa, Microsoft’s Cortana, and Google’s Assistant, more and more…
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What is a Chatbot and Why Should Event Planners Care?
Many of you are probably wondering ˜what is a chatbot?’ In short, it is a little popup window with a prompt when someone visits your site to chat with an agent, salesperson, or contact. Chatbots can be programmed to appear for certain users, at certain times, or on certain pages of a site – such…
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Taming Your Inbox: The Best Email Management Tips for Event Planners
It is estimated that 88 emails per day are received for business purposes. If you are an event planner, the number is probably higher. Learn how to manage your email the easy way and save some time with our tips for taming your email inbox. [Tweet “It is estimated that 88 emails per day are…
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17 Ways Tech Can Solve Common Hotel Customer Service Headaches
Today’s hotel guests crave convenience, automation of pretty much everything, and an experience built around them. Tall order, right? Not with the gift of modern tech at your disposal. Read on for our top 17 ways tech can solve the most common hotel customer service headaches. [Tweet “Today’s hotel guests crave convenience, automation, and an…
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