Friday Finds: 5 Must-Know Party & Event Color Secrets for Planners

Whether you’re designing an anniversary party color scheme, fine-tuning sophisticated wedding color combinations, or searching for hues to make your events pop, you probably often go by instinct. Some color choices ˜feel’ right for a particular event, while others ˜feel’ wrong.  While your intuition is a valuable starting point, there are other important things to…

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Tech Thursday: 5 Clever CRM Strategies to Increase SMERF Sales

Known as less lucrative than conferences and business meetings, SMERF sales can fall off the radar easily”especially when the economy is strong. But nurturing the slow-and-steady SMERF sales market with support from your hotel CRM software can pay off over time. It’s a similar strategy to diversification in finance: A portfolio composed only of a…

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9 Secrets to Delivering Unexpected Personalization for Groups

From products to services to experiences, people expect outstanding, individualized attention, and the hotel industry is no exception. Hotels need tools to track best practices in personalization and uncover touch-points with the greatest impact on group business satisfaction. Thankfully, many of these tools available within your CRM and at-the-ready to help teams across your portfolio.…

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Friday Finds: 7 Essential Hotel Reports to Boost Group Business

To stay ahead of the curve in the competitive group business market, hotel management companies must track how properties are performing today, while watching for opportunities to build group business in the future. This requires attention to small details and the big picture all at once”no easy feat. Read on to learn the 7 essential…

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