SEO – Salesforce Integration with Social Tables Diagramming

Introducing Salesforce Integration with Social Tables Connect any Salesforce account to any Social Tables account to integrate campaigns to track your seating and check-in data. Just import any campaign from Salesforce into Social Tables, and create a one-to-one relationship with any event. You can even export your event’s data back into Salesforce after the event.…

Read More
Event agenda design ideas

Back to School: 5 Hotel Management Courses That Give You the Edge

From changes in technology to trends in the industry, the face of hospitality is changing every day. So if you’re going to be a leader in the workforce, you can count on one thing: You always have to be learning. That’s why we’ve rounded up five online hotel management courses that can help you get…

Read More
illustration of hotel front desk

What are the Benefits of Boutique Hotels vs. Chain Hotels?

There are some pretty substantial differences between boutique hotels vs. chain hotels. Oftentimes, these can be seen in the benefits and service offerings. Location, facilities and amenities, and venue space also serve as the main differentiators. Here, we’ll show you the main benefits (and downsides) of boutique hotels vs. chain hotels. [Tweet “The main differentiators…

Read More
What Can We Learn about Guest Experience from Hilton's Connie Robot?

What Can We Learn About Guest Experience from Hilton’s Connie Robot?

As far as human to human experience goes, have we delved as deep as possible? While many would answer no, it appears that specific industries disagree. As such, robots are leaping from manufacturing to businesses like hotels, with one such device being the Connie Robot from Hilton Hotels. Offering a service with a smile, followed…

Read More
rendering of two event professionals working together

What Does Voice Search Mean for the Future of Hotels?

From the cheapest flights to the best hotels, to the must-see sights at our destination, we are definitely no strangers to typing our vacation queries into Google to find what we’re looking for. But, with the development of digital assistant technologies such as Apple’s Siri, Amazon’s Alexa, Microsoft’s Cortana, and Google’s Assistant, more and more…

Read More
illustration of hotel front desk

17 Ways Tech Can Solve Common Hotel Customer Service Headaches

Today’s hotel guests crave convenience, automation of pretty much everything, and an experience built around them. Tall order, right? Not with the gift of modern tech at your disposal. Read on for our top 17 ways tech can solve the most common hotel customer service headaches. [Tweet “Today’s hotel guests crave convenience, automation, and an…

Read More
3D illustration of speaker engaging with audience during event presentation on stage

The Best Marketing Conferences For Forward-Thinking Hotel Marketers

There’s a whole world of marketing conferences out there. And if you’re going to fork out the (often quite expensive) attendance fee, you want to make sure you’re going to get the most out of it. But, how do you know which conferences will be the most valuable for your hotel? We’re here to help!…

Read More
illustration of wine and snacks on serving tray for cocktail party

Out of Catering Advertising Ideas? Time to Try These 4 Fresh Ideas

When it comes to catering advertising, it’s easy to fall into a marketing rut. After all, your business is centered around food and the best way to promote food is to post pictures on social media, right? Sure, that’s true to an extent but there are so many other things to try when it comes…

Read More
Top cities for event planning careers

Airbnb vs. Hotels: What Do Consumers Really Want from Their Stay?

Ever since the introduction of Airbnb in 2008, it has grown into a full-blown brand in the hospitality sector. Keeping this in mind, let’s have a look at some of the factors that impact consumers decision making when choosing between Airbnb vs. hotels for their stay. [Tweet “Consumers nowadays look for a unique, localized experience.”]…

Read More
illustration of computer with marketing graph trending upward

Hotel Digital Marketing: 5 Best Practices We Learned from The Pros

In an age of ever-expanding digital interconnectivity, hotel digital marketing professionals must adapt to changing customer demands. But the best in the business aren’t satisfied to just adapt. And they would rather lead than follow, by surprising and delighting clients with daring and imaginative initiatives. The top hotel companies know how to shape customer preferences…

Read More
drawing of flowers, table and chair at wedding

5 Catering CRM Tools for Today’s Tech-Forward Caterer

When considering the many things your business cannot afford to be without, you’d be remiss to not include a catering CRM at the top of that list. Why? Because the right CRM will help you create and implement processes to encourage efficiency within your company, ultimately saving you time and money. In this post: How…

Read More
Sales and catering coordinator tips

7 Hospitality Sales Tips to Conquer Your Revenue Goals

The hospitality sales world is competitive, for both hotels in hosting events and the planners who orchestrate them. This industry, like any other, calls for constant innovation and strategic skills. We have seven hospitality sales tips and tactics that combine the best of all worlds: our old favorites, the cutting edge, and everything in between.…

Read More

Categories