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Monday Motivation: 17 Hotel Services You Should Offer Beyond Turndown Service

The amount of lodging options available to travelers is higher than ever before. In order for a hotel to stand out, it not only has to have the basic rooms and amenities but also luxurious services. We’ve compiled a list of 17 of the most popular hotel service trends for you to implement at your…

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Webinar – Comp Set Winners Bring Group Sales and Operations Together

10 Innovative Ways Comp Set Winners Are Bringing Group Sales & Operations Together Pre-Recorded Webinar Top hotels worldwide are tearing down silos and bringing their group sales teams together with their operations teams—ensuring seamless handoff, clear lines of communication, happy planners, and higher rates of repeat business. Is your hotel positioned to compete at this…

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Tech Thursday: 23 Award-Winning Hospitality Technology Providers That Drive Growth

Hotels and venues are complex to run, advertise, and market. But the right tools can help improve all aspects of the process. From increasing up-sells to providing high-tech guest experiences, the award-winning hospitality technology providers listed below have all your bases covered. First though, let’s cover why this software is so critical. What is hospitality integrated…

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Hotel asset management

Monday Motivation: 16 Genius Ideas for the Best Trade Show Exhibition Booths

Trade show statistics show that 67% of event attendees represent new opportunities for businesses because the majority of them work in upper management, have real buying power, and will likely buy one to two products/services that they learn about that day. To capitalize on these opportunities, you’ll need to create the best possible exhibition booth. …

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Tech Thursday: Critical Office Layout Design & Seating Plan Tips for Happier Employees

Today, more people work from home or from coworking spaces at least part of the week. Research finds physical workspaces impact employee well-being and productivity. And the ubiquitous open office design actually reduces collaboration, according to a 2018 study by Harvard. Office design is in a state of flux, and companies are rethinking their office…

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Top cities for event planning careers

Tech Thursday: 5 Clever CRM Strategies to Increase SMERF Sales

Known as less lucrative than conferences and business meetings, SMERF sales can fall off the radar easily”especially when the economy is strong. But nurturing the slow-and-steady SMERF sales market with support from your hotel CRM software can pay off over time. It’s a similar strategy to diversification in finance: A portfolio composed only of a…

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rendering of two event professionals working together

9 Secrets to Delivering Unexpected Personalization for Groups

From products to services to experiences, people expect outstanding, individualized attention, and the hotel industry is no exception. Hotels need tools to track best practices in personalization and uncover touch-points with the greatest impact on group business satisfaction. Thankfully, many of these tools available within your CRM and at-the-ready to help teams across your portfolio.…

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Tech Thursday: The Step-By-Step Marketing Automation Guide for Group Sales

How long does it take your hotel to close a sale for a group booking? How many employee hours are spent on that sale? Do you wish you could speed up and streamline that process? While group bookings offer an enormous opportunity for additional revenue, the group sales process can be difficult and time consuming.…

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Tips Tuesday: Budget Friendly Perks & Rewards to Increase Group Bookings

Group bookings can be a tremendous source of revenue for limited service hotels, but it is often a struggle to attract groups and keep them coming back for subsequent stays. Savvy hotel operators and owners have started to offer creative perks and rewards to groups to increase their number of bookings, establish loyalty, and make…

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15 Ways to Disaster-Proof Weddings at Outdoor Venues

Ever wondered what to do if it rains on your outdoor party? Outdoor venues for weddings and events can be absolutely gorgeous. But after you book it, you might be thinking, What do I do if it rains on this wedding day? Whether you’re planning ahead or you’re just now seeing the forecast, these tips…

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The Ultimate Site Inspection Checklist & Guide for Planners

Site inspections are more than just deciding whether or not you like the space. Successful site inspections ” the ones chock full of thoughtful questions and specific requests ” require a site inspection checklist to make the meeting as fruitful as possible. With a proper site inspection checklist, you can thoroughly assess your event venue…

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How to Start a Successful Catering Company & Keep Costs Down

If you’re wondering how to start a catering company, you have a lot of things to research, plan, and consider. But getting started doesn’t have to be difficult. By following these 12 essential steps to planning a catering business you’ll be well on your way to success sooner rather than later. Overview of a catering…

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