Friday Finds: What Millennials Want in a Hotel

Millennials desire experiences”over things. Travel and adventure are priorities for this generation. But Millennials aren’t traveling the same way, on the same timeline, with the same technology, or with the same expectations as their parents. Why is the Millennial market important to hotels?  According to the Pew Research Center, the Millennial generation” born between 1981…

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experiential event planning ideas

Wednesday Wisdom: Event Planning Accessibility Guidelines

Everyone who arrives at an event should feel welcome and be able to enjoy the event to the fullest”whether it’s fun, food, networking, or learning. Ensuring guests with disabilities can participate fully is an important part of an event planner’s job, and is required by law for public events. What is ˜accessibility’ and what does…

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Tech Thursday: 10 Innovative Ways CRMs Drive Group ROI

Within one hotel, customer data is often housed in many systems across sales, the front desk, restaurants, and catering and event teams. Many of these systems do not communicate with each other, and as a result, useful customer data remains disconnected.  So current and prospective group customers experience delays and frustrations, and hotel managers miss…

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rendering of person in crowd raising hand at corporate event

Friday Finds: 6 Experiential Event Planning Trends & Ideas

You’ve seen the sentiment on a T-shirt, a bumper sticker, or an Instagram feed: ˜Collect experiences, not things.’ The events industry has heard the call to action, and today, experiential event planning is hot like a marshmallow roast at a beach bonfire. Or a wok in a cooking class during a corporate retreat. Or a…

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