Hospitality CRM Lead Management Software
Easily manage your hotel's leads from the moment they arrive until the event has been wrapped up and thank you emails have been sent. S&C CRM Lead Management keeps relevant information at your fingertips every step of the way.
Your one-stop shop for group business.
Lead management at a glance
See key information about your leads in one place, and prioritize based on date, availability, value, and more. Keep track of your leads at any level, from an individual event to a multi-property view.
Task automation makes life easy
Set up workflows to automatically create tasks for your team from the moment a lead arrives, and whenever a lead's status is updated. Make sure that every lead gets the consideration it deserves, without lifting a finger.
Valuable information in every lead
Leads come in automatically from the Cvent Supplier Network (CSN). Set tasks, evaluate guest room and event space requests, and contact information for easy decision making.
Group Business: Now a Major Competitive Advantage.
Everything in one place
Bring your sales and operations teams together with integrations that place the Sales & Catering CRM at the center of your hotel’s business.
Powerful task assignment
Stay focused on the top priorities by assigning tasks that automatically highlight important accounts as soon as you log in to the system.
Easy-to-use interface
Save time and money when you give your team access to best-in-class customer management software that they can learn in minutes.
Group done your way
Receive leads automatically, close them fast, and generate custom contracts and BEOs instantly, saving hours in paperwork and headaches.
Regional venue management
Share contacts, accounts, and leads across multiple sister properties, and let your Regional Sales Managers close more group business.
Painless data migration
Take it easy while we migrate your data to the Sales & Catering CRM, so that all your customers are available from day one.
In 2019, small hotels saw huge group business opportunities from the Cvent Supplier Network
| $9B | >$1B |
| RFP value submitted | RFP value awarded |
“The Cvent Sales & Catering CRM is a great fit for any hotel, regardless of logo. For anyone trying to manage leads and maximize their contract opportunities — their lives will be 100% easier.”
Jorge Nieves, Director of Sales, BN Management Co