Conrad Miami Cuts Time Diagramming Events by 50% with Social Tables
Soaring over the Miami skyline and Biscayne Bay, the 36-story Conrad Miami pairs minimal design with warm, personalized service that’s made it a destination for meetings and events in Florida since its opening in 2004.
Angeline Holder, CMP, Director of Catering and Events for the Hilton-owned property, intimately understands the importance of providing a top-notch experience for clients.
“We were searching for a tool that was aligned with the way our modern clients work,” Holder notes. “Connectivity, web- access, immediate response – the pace at which our clients operate today meant that we needed to invest in a product that could keep up with their timelines.”
“Social Tables frees up 50% more time for my team to pursue strategic initiatives, such as customer interaction and revenue generation. It means our services and catering teams can be on the floor with clients at events, and prospecting new customers.”
Angeline Holder, CMP, Director of Catering and Events
Previously, the chic property utilized a program that forced their clients to either receive a scanned .PDF diagram, or have access to their former system’s interface. “It wasn’t efficient, nor easy to communicate through,” Handler recalls. “Social Tables’ user-friendly, web-based products makes it simple for us to interact with our clients, and is a great tool for our team.”